As someone who has worked with many Philly startups, I, Harry Hayman, am particularly proud of the work that I am currently doing with WorkMerk. You may remember that we were working on an app to help restaurants improve health standards. This project is still in the works, but right now, I am excited to talk about another idea that the WorkMerk team has in the works.
One thing we found our teammates had in common was that a lot of us are military veterans. One of the guys I am working with actually served in the Army for nearly 30 years! While I myself never served, it had crossed my mind plenty of times, and I see it as an honorable thing to do and a great way to do some good in the country and the world.
With the military experience being a common thread, we had decided that we wanted to do something to help veterans, and that came in the form of applying the solutions that we found through VirusSafe Pro, to help improve the quality of healthcare for veterans. We are currently working on pilots with local veterans administrations — including consulting from Dr. David Shulkin — to see how we can use our technology to better administer healthcare in hospitals and emergency rooms.
Our ultimate goal is to address long-term healthcare for veterans. Right now, veterans don’t get the proper quality of healthcare that they deserve, and we have seen the adverse effects of this. With the amount of schooling that healthcare workers have to go through before they are able to get into practice, it’s possible that once it comes time to operate, not every procedure will be perfect. That’s why our program will offer the information for those providing healthcare to our veterans; so that nobody who has served our country has to come back and receive inefficient healthcare.
We believe that this new app is going to be a game-changer for the healthcare industry, especially when it comes to veterans administrations and their healthcare. But of course, this project is just the tip of the iceberg in terms of what I have in store. To learn more about any other entrepreneurial endeavors or non-profit work that I, Harry Hayman, have in the works, visit me online or follow me on Instagram.
While many people may associate the name Harry Hayman with Philly startups and various endeavors in the food and hospitality industries, there’s so much more to what I try to do for my community. Those who know me well and are part of my inner circle know that charitable giving is a significant part of who I am and the legacy I wish to leave. Some of these endeavors have been through foundations I have started, such as the Feed Philly Coalition. Outside of this, however, I try to practice ethical consumerism whenever I can.
Recently, I donated to a foundation called The Artisan Fund, which was started by the jewelry brand SOKO. The company is a female-led and ethically-conscious B-corp, seeking solutions to the social and environmental issues plaguing our world. SOKO created The Artisan Fund to give back to those battling through the COVID-19 pandemic in Kenya, where their jewelry artisans reside. They are putting together care packages for approximately 250 artisans and their families, containing food, herbs, toiletries, and other essentials that may be in short supply.
Aside from creating beautiful pieces of artisan jewelry, SOKO’s entire purpose is to fight against poverty and inequality in Kenya. As someone who has strived to find ways to get closer to attaining world peace for my entire life, I could not be more proud to support this organization and this brand. I encourage anybody looking for a fulfilling way to give back to not only support the company by purchasing their beautiful jewelry, but also by supporting The Artisan Fund in any way that you can.
The Artisan Fund is just one of the various outlets that I have been using to give back to those in need during this pandemic. My reputation as Harry Hayman, the restaurant industry expert, is just the tip of the iceberg in regards to my association with Philadelphia and the world around me. For more information about what I am doing to help others, I encourage you to contact me or follow me on Instagram.
I, Harry Hayman, enjoy Philadelphia’s long list of cultural events that happen every day in this city. However, as the COVID-19 pandemic continues, the city is missing some of that character that makes working and living here such an experience. In the current landscape where all large scale events have been canceled or postponed until February 28th, 2021, finding things to do that celebrate the rich artistic history of Philadelphia has proven difficult. That is why I was pleased to receive my pass to partake in the Philadelphia Film Society’s First-Ever Virtual SummerFest!
As theaters remained closed for the time being, the PFS SummerFest adapted and has gone virtual. In years past, Summerfest has been a showcase for independent films fresh off of the festival circuit. This year’s virtual festival aims to bring you similar experience and still provide that showcase for the excellent independent movies of 2020. The PSF programming team selected the lineup of films and wanted to deliver that festival experience that many people are currently missing.
Bringing the Festival to Your Living Room
The PFS utilized their new “virtual theater” to make the Virtual SummerFest a reality. The Virtual Theater allows the PFS to bring the curated film selection members and patrons of the PFS Roxy and Philadelphia Film Center directly to your home. In addition to bringing the curated lineup to attendee’s homes, the PFS developed a festival atmosphere in the virtual space.
They accomplished that atmosphere by hosting virtual Q&A sessions with the creators of the films in the form of Zoom webinars. Keeping that feeling of a festival panel was vital for the Virtual Summerfest formula, and the PFS delivered on that promise.
The Virtual SummerFest was the last event in the PFS “Save Our Screens” Campaign, the organization’s effort to raise funds to keep the organization funded through the end of the year. As of this writing, they have smashed their goal of $150,000.
The past several months have been challenging for all of us. The COVID-19 pandemic has thrown much of everyday life in disarray. As Philadelphia slowly begins to roll into the green phase, some of the best sights, sounds, and destinations you need to visit have started to reopen with proper safety precautions in place for visitors. Here are some of my, Harry Hayman’s, favorite Philadelphia attractions.
Independence Seaport Museum
The Independence Seaport Museum has reopened with Philadelphia entering the Green Phase; however, it is currently running on a weekend-only schedule. The Independence Seaport Museum aims to provide a deeper understanding and appreciation of the waterways found in and around the city of Philadelphia. It is an experience that is fun for the entire family.
Waterfront at Spruce Street Harbor Park
Spruce Street at Harbor Park gives its visitors a memorable experience every time out. With light installations that give the park a unique look as you take in the sights and sounds down on the Delaware River Waterfront, Spruce Street at Harbor Park has been a summer mainstay in Philadelphia. Pop-up restaurants, a beer garden, lawn games, and some well-positioned hammocks make Spruce Street at Harbor Park a key summer destination.
PHS Pop Up Garden at South Street
The Pennsylvania Horticultural Society’s Pop Up Garden has opened for the season, following proper safety procedures to keep staff and patrons safe. The Pop Up Garden at South Street gives visitors a vibrant hangout spot in the center of a pollinator garden. Guests can sample from a delicious seasonal food and drink menu. Some of the safety procedures that the PHS has taken include contactless ordering through a convenient mobile app and a 90-minute time limit for groups dining in the garden.
As we continue to navigate the current situation, finding unique ways to serve the public and give them the hospitality experience has been challenging. I, Harry Hayman, a hospitality management specialist, commend these businesses for their continued commitment to serve their guests and provide them with a safe and memorable experience as best they can under the circumstances. To learn more about me, please contact me or follow me on Instagram!
As a veteran in the restaurant industry, I, Harry Hayman, have not seen anything impact foodservice quite like the COVID-19 pandemic has. We had gone over three months without any indoor dining options, and there are still concerns about whether or not they will stay open, even with limited capacity. Businesses that I have been heavily involved with have had to shift their business model to accommodate the pandemic, which hasn’t made it easy for those who rely on jobs in food service to earn a living.
One of the most prevalent narratives has been the rise of take-out and delivery. While plenty of hungry customers have turned to these options, it’s still not always enough to keep restaurants afloat. While the number of take-out and delivery orders has increased, so has the number of grocery store purchases. The restaurant industry is still losing potential customers who prefer to cook their own meals instead of taking their chances with take-out.
Even for restaurants offering take-out, it is not always profitable unless they are doing it through their own website. The downside, however, is that most consumers find third-party apps, such as UberEats, GrubHub, and Postmates, to be more convenient. And while it may be more convenient for the consumer, it actually hurts the restaurant in a sense, as the third-party app takes a sizable portion of the price of a given order. With these types of delivery apps quickly becoming the norm, the restaurant industry is beginning to suffer.
Nevertheless, I have been hard at work looking for new ways to bolster the industry. I have partnered with WorkMerk and VirusSafePro.com to help restaurants showcase their health standards and make consumers feel at ease when visiting their establishments. I also continue to aid new establishments within the industry, whether it’s by providing consulting services or operating to-go cocktail bars for essential workers.
While the COVID-19 pandemic continues to be a reality within the city of Philadelphia — even if it is now at a reduced scale — there are still countless who have been affected by it. As a hospitality management specialist, I, Harry Hayman, have been looking to help, however I can. I’ve recently been providing food and beverages to Philadelphians, especially those who have been on the front lines working essential jobs.
One of my ventures in the restaurant industry, Pangea Cocktails, has been instrumental in helping with this cause. This is a carry-out drink venue providing specialties from all parts of the world, including locations such as Brazil and Peru. For those who may not be aware, I grew up traveling the globe, and have picked up a thing or two in my experiences with other cultures. Combining this with my master mixology background from many years in the industry led to the inception of this venue.
Our ingredients — which are imported in “complete secrecy” — include a variety of fruits and sugars that make for a taste that you won’t find in a standard bar. We want to offer the people of Philadelphia a chance to try some of the most revered cocktails from around the world, while also providing a refreshing escape for those who are living through an uncertain time in our country.
When it comes to our essential workers, they may be looking to head right home after work, or may not have time to stop by the store and pick up their beverages. It’s also possible that they need something to sip on after a stressful day trying to manage their day-to-day responsibilities in the wake of a national pandemic. Regardless, Pangea Cocktails serves as an outlet that openly provides frontline workers with beverages after their workday is done. Looking for a way to unwind this Saturday night? Order your cocktail with us!
Pangea Cocktails is not the only way that I am helping to provide during COVID-19. Through outlets such as Renegade Taco Co., WorkMerk, the Feed Philly Coalition, and others, I have dedicated myself to improving the lives of Philadelphians the best way I know how — through food and feeding others. To learn about other endeavors from myself, Harry Hayman, as well as the Bynum Group, Gemini Hospitality Consultants, and any of my other associated ventures, feel free to contact me or follow me on Instagram.
Harry Hayman – I’ve worked hard my entire life to make my name synonymous with my ideals: hard work, innovation, and growth. If there is one thing I have learned in my life, it’s that as humans we need to constantly be adapting. I’ve never been one to sit around and let life happen to me, and I won’t start now.
For me, life and business are very much intertwined. Looking back on all of my jobs and business ventures, I can see that the circumstances of my adolescence led me down the paths I have taken both professionally and personally.
With the Coronavirus pandemic, businesses everywhere are struggling to stay afloat, to stay relevant, and to survive. As someone who has had to keep changing and growing throughout my life, I know a thing or two about what it takes to adapt. Keeping that in mind, I have put together a few tips for business owners trying to adapt to this new business environment that I have combined through my own experiences and research.
1. Be Open to Feedback
One of the worst things we can do in business is to be so stubborn that we don’t recognize the importance of our customer’s opinions. Your motivation, your hard work, and your product mean very little if you don’t have a client base willing to eat at your restaurant, use your product, or pay for your service. And people are not gonna do these things if there are issues with your business practices.
Feedback is essential in creating an adaptable business because hearing the strengths and weaknesses of your business directly from your customer base is an invaluable tool. By creating feedback outlets for your customers, you give yourself the ability to emphasize the strengths of your business and to change the aspects of your business that aren’t so successful.
2. Be Accountable
In the past 30+ years, I have worked in just about every restaurant job you can think of all the way from dishwasher to owner. Anyone who has worked in food service will tell you that restaurant industry work is not for the faint of heart – you need thick skin to survive in a restaurant. My experience has been that restaurants are one of the most confrontational, difficult, and abusive environments imaginable. But the one lesson restaurant work teaches you more than any other is the meaning of accountability.
A well-functioning restaurant runs like a machine. Every employee has their individual job to do to keep the machine running smoothly. If one piece stops working, the entire machine falls apart. Accountability in business works like this, too. To have a business capable of being adaptable, the company must foster a culture of trusting each other to get a job done and to get it done well.
3. Recognize the Needs of Your Clients
The Coronavirus changed just about every aspect of daily life. As everyone’s daily routines completely changed, so did the role of businesses for their communities.
Rather than close up shop and wait it out, the companies that are thriving right now took their customer’s needs into account. When there was a shortage on hand sanitizer, liquor distilleries turned a percentage of their production from alcoholic beverages to hand sanitizer. Likewise, when restaurants weren’t allowed to seat and serve patrons anymore, they redoubled their efforts into takeout and delivery. Restaurants that had never previously offered takeout and delivery became accessible to more people by changing their business practices to suit the needs of their customers.
These are perfect examples of adaptability in business. Because of the ever-changing global health situation, the needs of clients have changed and businesses face a choice: either change with those needs or prepare to be left behind.
4. Prepare for the Future But Focus on the Present
There are some things you can plan for, and some you really can’t. I never planned on losing my brother so young or having to watch my sister suffer through cancer. I don’t think any of us anticipated the Coronavirus shutting life down as much and as long as it has.
But the true marker of being adaptable isn’t being able to predict what’s coming your way. It is the ability to prepare yourself and your business for any outcome and know you will be okay. Companies have died and thrived based on their abilities to plan ahead for future needs and demands.
That being said, a business cannot succeed without being focused on their present situation. Getting too far ahead in the future allows very little room for when something goes wrong. In the case of the Coronavirus, everything changed drastically socially and economically in such a short period of time. The businesses holding an ear to the ground were the ones in the best position to adapt to the situation, while businesses looking too far into the future were left scrambling to adapt.
5. Welcome Failure
Everyone has been told at one time or another that “Failure is a part of life,” but failure has such a negative connotation. And yes, while failing is never pleasant, it is a reminder that you tried and put your best into your business. While something may have gone wrong be it circumstance or missteps, failure can still be a positive thing.
There is a monumental difference between accepting failure and welcoming failure. Accepting failure is a sign of defeat. Forbes magazine describes it by saying “To accept failure is to forego progress, to give up, to quit. To welcome failure, however, is to acknowledge the temporary state that exists and see the interim as a stepping-stone toward greater learning.” Essentially, acceptance of failure is an excuse to stop trying to improve, while welcoming failure denotes progress of trial-by-error. So you failed this time, that just means you have to continue trying until you find the key to your success.
Failure can be scary, disheartening, and can make you want to quit. But failure can also be the catalyst that sends a business to unimaginable heights.
The Coronavirus has not been easy on anyone, least of all business owners struggling to keep themselves afloat. Adaptability is an essential part of running a successful business. If this Coronavirus pandemic has taught you one thing, let it be that things can change in a heartbeat, business models are thrown out of the window, and you can find yourself needing to change alongside the world. Now more than ever, you need to be adaptable.
Charles Darwin, the scientist behind modern evolutionary theory, is quoted as saying “It is not the strongest of the species that survives, nor the most intelligent; it is the one most adaptable to change.”
This is just as relevant in business as it is in nature. Those most able and most willing to change and grow as the world does will be the ones best suited to not only surviving a crisis but to succeed in any environment.
On Memorial Day, we remember those who fought for our country and paid the ultimate sacrifice in service to the United States. I am grateful for their commitment and bravery as well as that of current and former service members, who fought bravely and had to adapt to life and death situations that I can only imagine. Thank you for your service.
Harry Hayman is a hospitality management specialist in Philadelphia and a prominent figure known for his many business ventures and charitable causes. Harry first made a name for himself in the restaurant and hospitality industries, with an impressive resume of ventures that includes the Bynum HOSPITALITY Group, Gemini Hospitality Consultants, EAST COAST SALOONS & RENEGADE TACOS. Harry Hayman currently participates in numerous forms of community involvement, including his frequent speaking engagements, the Feed Philly Coalition and The Philadelphia Jazz Experience, which he founded and created.
The city of Philadelphia, along with the rest of the country, is going through turbulent times. The wrongful death of George Floyd has sparked peaceful protests across the country, along with some more violent parties who have been looting and instigating violence. Due to this, many businesses have had to board up their buildings, including Green Soul and SOUTH Jazz Bar — both run by myself, Harry Hayman, and the Bynum Group, a black-owned group of entrepreneurs and restaurant owners in the city.
As you may imagine, the protests and the riots have impacted us in a very direct and personal way. I do not condone the unwarranted killing of black people and strive for a day where Philadelphians and Americans do not have to live in fear of our police system.
With so much negative in the world right now, we are looking for ways to find the positives. We have been in communication with Mural Arts PHL to see how we can turn these boards into murals and pieces of art. The idea would be to have Mural Artists — past, present, and future — bring their expressions to life on these boards on our storefronts as means of bringing some light into what is currently a very dark world.
This idea is one that I — as well as the Bynum Group — am very excited about. All of our endeavors have always been about promoting people’s art and giving people a voice. Turning the signs of despair associated with a boarded-up restaurant into another way of expressing these voices is critical now more than ever, which is what we hope to do with the help of Mural Arts.
Of course, a mural inspires positivity, but making a change requires taking action. In the near future, you can expect to see more acts of philanthropy from me, Harry Hayman, as a hospitality management specialist, a restaurant owner, and, most importantly, a generous human striving for world peace and justice for all. To learn more about some of the things I have planned, feel free to contact me.
When trying to understand someone, learning about the person’s family history, how they were raised, and what values have been instilled in them will go a long way. And that certainly rings true for who I, Harry Hayman, am today — not just as an entrepreneur, but as a person of virtue. To examine this a bit further, I have to tell you a bit about my grandfather, Harry Hayman II.
My grandfather had one of the most interesting jobs you could at the time; he was a member of the OSS — a precursor to the CIA — during World War II. It was an exciting career, but also a dangerous one. While it didn’t come to fruition, he was initially assigned to be dropped behind enemy lines in Japan. With the nature of the task, the life expectancy was roughly five days.
Luckily, he had befriended someone within the OSS who potentially saved his life by ordering him to stay in India for six months. While there, he served as a meteorologist as well as a code encryptor. In these positions, he was involved with intercepting radar and radio transmissions, as well as determining the best weather conditions for troop movements.
However, when it comes to my grandfather’s virtue and personable manner, we have to look at what he did outside of the OSS while living in India. He was living with a small Indian family — a family with whom the Haymans have remained close to this day. Through my grandfather’s stories and the accounts of the family, we were able to learn about his involvement in the Indian textile movement that was going on during the time. This was when India was gaining its independence from Great Britain, so tensions were high. Due to this, my grandfather was actually invited to a sitdown with none other than Mahatma Gandhi.
In this sitdown, they would talk about Indian rights, as well as human rights, and it helped shape him into the man he would become. The virtues that he had taken away from this experience were passed down through my family, and have helped us all to become selfless, charitable members of society.
With this, I leave you with one of Gandhi’s most famous quotes; “Be the change you wish to see in the world.” What this means to me is that if there is something I believe in, it’s up to me to fight for it. As you know, I am more than just Harry Hayman, the restaurant industry expert. I work to feed the homeless, help promote jazz education within Philadelphia and fight against childhood cancer. These values that I hold in high regard are, in large part, thanks to my grandfather, and in a way, thanks to Mahatma Gandhi.
To learn more about my virtues and stance on life, feel free to contact me.
Many of you know me, Harry Hayman, as a prominent restaurant industry figure across the city of Philadelphia. While my role is mainly behind-the-scenes as a consultant, I am able to leave my mark and improve a variety of restaurants. As a matter of fact, with the help of WorkMerk and my colleagues at the Wharton School of Business, I have been in the works on a project that could help revolutionize the safety of those working in the food industry, especially when it comes to the COVID-19 crisis.
Due to our country’s stay-at-home orders, restaurants can no longer operate as usual. While many can still order takeout, the more popular method has shifted to delivery — whether that be through the restaurant or third-party apps such as UberEats and DoorDash. While it offers a level of convenience, especially with non-contact delivery becoming the norm, it does bring up concerns from some of the recipients. Some are worried that they aren’t getting the right level of cleanliness between when their food is prepared and when it arrives on their doorstep. Others fear for the safety and well-being of the delivery drivers.
Here is where our newest innovation comes into play. We want a way for these companies and restaurants to be incentivized to have new safety and sanitation procedures to accommodate the unprecedented times that we live in. Once new procedures are in place, we need to ensure customers that these procedures are followed. With the help of WorkMerk’s new feature, the VirusSAFE Pro mobile app, the food industry can be held accountable by these standards.
This technology allows bars, restaurants, and other eating establishments to enter daily verification of their cleanliness measures, from food preparation to bathroom cleanliness and everything in between. Through the app, you can also receive labels of verification for establishments who are meeting these standards to post on their storefronts — giving potential customers peace of mind that they are not putting their health at risk.
While the app is still in development, we could not be more excited to help restaurants in Philadelphia and beyond provide an exceptional level of service and safety to their customers, especially during these times of uncertainty. It is yet another way that I, Harry Hayman, am using my role as an entrepreneur and restaurant industry leader to improve the world around me. To learn more about this innovation as well as other projects I have been working on, feel free to contact me.